Niagara Veterinary Emergency Clinic at 3300 Merrittville Highway Unit 1A in Thorold, Ontario

Reviews about Niagara Veterinary Emergency Clinic

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  This was the worse vet appointment I have experienced in my life. I have basically paid $300 dollars for no answers. I woke up around 8am to my 3 year old cat having blood in his urine, so I called my vet and they were worried that because it was Saturday and they were understaffed that it wouldn't get addressed in a timely manner, so they referred me here. I got to the clinic around 9am and because I had the referral, I was put in a room right away. I did not see a vet FOR 3 HOURS! Even after I informed them that he was peeing blood in their sink and that I had patiently been waiting for 2.5 hours already. Finally, after my partner called the front desk to ask why it was taking so long, a very frazzled vet came in, and started talking erratically. He basically gave me some food and some non absorbent litter, told me that they needed a urine sample to do anything, and then ran out of the room. After painstakingly trying to get a urine sample, we finally got a decent fresh one and took it to the vet. At which point they told me it would be $100 -- a point the vet failed to mention the day before. Needless to say, I will drive literally anywhere else to meet my animals emerg needs from now on. Just completely awful.
  by Cat Copland

  September 14, 2017
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  We brought our 4 month old pup in because she was had acute vomiting. The vet nurse and the vet were both very professional and very curtious. Understanding this was an emergency veterinarian hospital I knew the bill was going to be high but our dogs health was our biggest concern. If you have time to see a normal vet, do that and save some money. But in emergency cases like ours I was so happy this establishment existed and they were able to diagnose and treat our puppy. Thank you for assisting us tonight. We hope we don't need to use your service again but we're so glad you're always here to help 24/7/365 in case of emergencies.
  by David Ykema

  May 24, 2017
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  I brought my dog in because he was injured and needed stitches. We had to wait for a bit because there were animals that were in need of more urgent care: totally understandable. Both the vet and vet tech were extremely nice and friendly. They did a good job, and managed to get him stitched without sedation, which is less expensive and also safer than putting an animal under. Pricing is high, but that's emergency vet clinics for you; they're expensive to run. Overall, a good experience, and I would go back.
  by Alexandra Bates

  April 05, 2017
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  FANTASTIC SERVICE. BROUGHT MY DOG IN FOR EMERGENCY SERGERY FROM AN ACCIDENT. THEY DID A GREAT JOB AND THE PRICE WAS FAIR. ALL THE PEOPLE COMPLAINING ABOUT THE $160 FEE UP FRONT DONT FORGET THIS IS A 24 HOUR EMERGENCY SERVICE. KEY WORD "EMERGENCY". SO IF YOU NEED SOMETHING DONE ON THE SPOT IN THE MIDDLE OF NIGHT TO SAVE YOU PETS LIFE THATS A SMALL PRICE TO PAY. IF YOU DOG HAS DIARREHA OR YOU CAT IS THROWING UP I WOULDNT CONSIDER THAT AN EMERGENCY.IF YOU THINK IT CAN WAIT UNTILL YOUR VET CAN TAKE YOU IN THEN YOU MAY WANT TO CONSIDER THAT OPTION.
  by Andrew Iker

  January 20, 2017

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